Every week in Saline, Pettis, and Henry counties, dozens of residents and small business owners encounter alarming full-screen warnings claiming their computer is “infected with a Trojan” and ordering them to immediately call a toll-free 1-800 number.
These warnings often emit loud robotic sirens, lock the mouse cursor, and display official-looking Microsoft or Apple logos.
It is 100% fake.
Anatomy of the Fake Tech Support Scam
Here is how the scam works:
- The Trap: While browsing a news site, recipe blog, or clicking an errant link in an email, a malicious web script launches a full-screen browser window that prevents you from easily clicking the “X” button.
- The Panic: The screen claims “YOUR COMPUTER HAS BEEN BLOCKED. CALL MICROSOFT SUPPORT AT 1-888-XXX-XXXX TO UNLOCK.”
- The Extortion: If you call the number, an overseas call-center agent answers pretending to be a senior security engineer. They ask you to install remote software (like AnyDesk or TeamViewer).
- The Theft: Once inside, they open confusing diagnostic screens, claim your network is hacked by international criminals, and demand $300 to $1,500 via credit card, wire transfer, or gift cards to “clean” the machine.
What Real Tech Companies NEVER Do
Remember these golden rules:
- Microsoft, Apple, and Google NEVER display phone numbers on error screens asking you to call them.
- No legitimate tech company will ever ask you to pay with gift cards (Target, Apple, Walmart).
- Antivirus programs will never lock your screen completely and demand an immediate phone call.
What To Do If You Encounter a Scam Screen
If a scam screen pops up on your monitor:
- DO NOT CALL THE NUMBER ON THE SCREEN.
- DO NOT ENTER YOUR CREDIT CARD OR SOCIAL SECURITY NUMBER.
- Force close your browser: Press
Ctrl + Shift + Escon Windows to open Task Manager, right-click your browser (Chrome, Edge, Firefox), and select End Task. - If the screen is completely frozen, hold down your computer’s power button for 10 seconds until it powers off completely, then turn it back on.
- If you already allowed someone remote access to your computer, immediately unplug your router / disconnect from the internet, power off the machine, and call a local professional.
How Nomad PC Helps
If you or a loved one in Sedalia, Marshall, Clinton, or nearby has been targeted by a tech scam, Nomad PC provides on-site security remediation:
- Complete removal of hidden remote access tools and backdoors
- Thorough malware and spyware scanning
- Deployment of safe ad-blocking extensions that block 99% of malicious pop-up redirects
- Friendly, confidential assistance with zero judgment
Stay vigilant, and remember: when in doubt, hang up and call a verified local technician.